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Legal

Privacy policy

How we collect, use and protect personal information under the Protection of Personal Information Act (POPIA).

Responsible party

Next Level Signage (operating at nextlevelrelocation.co.za) is the responsible party for personal information collected through this website, Sign Studio, contact forms and client portals.

What we collect

Name, email, phone, company, project addresses, design previews, quote details and portal login credentials. Technical data may include IP address and browser type for security and analytics.

Why we process data

To respond to enquiries, prepare quotations, manage installations, maintain CRM records, and improve our services. Marketing communications are sent only where consent exists or a legitimate business relationship applies.

Sharing

We may share information with vetted install partners, payment processors and email providers solely to deliver your project. We do not sell personal information.

Retention & security

Records are retained as required for tax, warranty and legal purposes, then deleted or anonymised. SQLite and server access are restricted; passwords are hashed.

Your rights

You may request access, correction or deletion of your personal information by emailing info@nextlevelrelocation.co.za. You may lodge a complaint with the Information Regulator.

Last updated: May 2026

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